Two (2) Day Cancellation Policy

Kerry Kott strives to render excellent care to you, your family, and all of her patients.  In order to be consistent with this philosophy, she uses an appointment system that sets aside ample time for a patient dependent on the patient’s current needs.

If you do not show up for your appointment, or notify her of your inability to keep your appointment by phone at least two days prior your appointment day, the time that has been allotted for your visit cannot be used to treat another patient and is time lost to the office. With that in mind a Two Day Cancellation Policy has been put into place.

Policy is as follows:

1. If you miss an appointment and do not contact Kerry Kott with at least two days prior notice of your treatment day, she will consider this to be a missed appointment. A missed, cancelled or rescheduled appointment without two days prior notice is addressed with 100% charge of the missed or cancelled appointment you were scheduled for.

2. If you are late for an appointment, you will be seen as soon as possible, though the office visit may need to be shortened in length or rescheduled for another date and time.

3. As a courtesy, when time allows, reminder emails are sent for appointments. If you do not receive your reminder message, the cancellation policy will still remain in effect. If you have any questions regarding this policy, please contact Kerry Kott at 5915 Memorial Highway, Unit 120, Tampa, FL 33615 and she will be glad to clarify any questions you may have.

 

I will be respectful of my time and my physicians.